COD. "Welcome" +12% off in your first purchase Free shipping Mexico with shopping +$700MXN COD. "Welcome" +12% off in your first purchase Free shipping Mexico with shopping +$700MXN COD. "Welcome" +12% off in your first purchase Free shipping Mexico with shopping +$700MXN COD. "Welcome" +12% off in your first purchase Free shipping Mexico with shopping +$700MXN COD. "Welcome" +12% off in your first purchase Free shipping Mexico with shopping +$700MXN COD. "Welcome" +12% off in your first purchase Free shipping Mexico with shopping +$700MXN COD. "Welcome" +12% off in your first purchase Free shipping Mexico with shopping +$700MXN COD. "Welcome" +12% off in your first purchase Free shipping Mexico with shopping +$700MXN
Menu
Vikings wear
Search
Login
Home | Frequent questions

Frequent questions

Here are some frequently asked questions to guide you and address your concerns.

 

What type of materials do you use in your garments?

  • It depends on the product, but we include the fabric percentages in each product description. We assure you that we use the highest quality fabric available in the market and continue to work on improving it.

 

What are the payment methods?

  • You can make your purchase with any type of credit or debit card as well as through bank transfer.

 

International Shipping? USA

1- You'll need to switch to the USA version by clicking on the USA flag in the menu or visiting the link https://vikingswear.mitiendanube.com/us.

  • We can ship internationally! However, we do not offer free shipping. Shipping to the USA is quoted by adding your ZIPCODE.

We're working on improving our services.

 

How do I shop in USD?

1- You'll need to switch to the USA version by clicking on the USA flag in the menu or visiting the link https://vikingswear.mitiendanube.com/us.

  • Once you select the items and fill in the shipping information, select the payment method Transfer.
  • After confirming the order, you'll see the information for the transaction. You can make the transaction through various companies such as Western Union, MoneyGram, Ria, Xoom, and others.
  • You can pay with credit/debit cards or cash.

What is the shipping cost? Mexico

  • If your purchase exceeds MXN 700, your national shipping will be free.
  • If your purchase is less than MXN 700, the shipping cost will be calculated based on the total purchase amount and location during checkout. The average shipping cost is MXN 190.
  • If you reside in Mexicali and your purchase exceeds MXN 700, your delivery will be free.
  • If you reside in Mexicali, you have the option to collect your order at a distribution point for free. We will coordinate with you via WhatsApp.
  • If your purchase is less than MXN 700 and you reside in Mexicali, the shipping cost will be calculated based on the total purchase amount and location during checkout. The average shipping cost is MXN 100. We will coordinate with you via WhatsApp.

 

Can I arrange my shipping? MX/USA

  • Absolutely! You can select pickup in Mexicali and add a note that you will provide the guide number!

We'll coordinate with messages, and our team will deliver.

 

How are shipments made?

  • We primarily work with UPS/PaqueteExpress for national shipments.
  • Personal deliveries or points, Uber, Didi, Internal team.

 

Where can I receive my order?

  • We ship to all of Mexico.

 

How long does the order take to arrive?

  • The delivery time depends on the selected shipping method. Generally, it takes between 24 hours and 3 business days after payment is confirmed.

In case our logistics are affected, we will add a special note in the product description.

 

What is the deadline for making an exchange?

  • You can request an exchange within 7 days of purchase, applicable only for manufacturing defects.

 

What should I do if the product does not arrive in good condition?

  • Contact us at [email protected], and we will send you a new one. This applies only to manufacturing damages (e.g., holes). Please send images when emailing.